Privacy Policy - Detailed Information & Statements

There are 2 types of information collected from you: personal data, and non-personal data.

Personal Data

Is only collected from you if you voluntarily submit it to SmoothBaths.com. This is information that you provide to us when you:

Create an account on our site
Place an order on our site
Leave a product review on our site
Opt-in to our newsletter and marketing communications
Communicate with our company

This data includes your name, address, email address, telephone number, and any other data you voluntarily choose to send to us. SmoothBaths.com is becoming a PCI compliant company and do not wish to store any sensitive payment information. To complete your financial transaction, if we need to we will ONLY ever share the minimal data required with our payment handler, PayPal. Your card payment data is securely handled by a PayPal company, and you may view their Privacy Policy here.

Non-Personal Data

Is collected from you when you engage with our site. This is information about your visits and how you navigate through our website, including your page views, the length of your visit, browser type, operating system, IP address and location.

Personal Data

We will process any Personal Data you provide to us for the following purposes:

To conduct our business with you and activate your ability to use our services
In order to provide you with the goods you have ordered
To conduct financial transactions for goods you purchase from us
In order to prevent fraudulent activity
To send you business or transactional communications unrelated to marketing
In order to send you latest newsletter or marketing communications if you’re subscribed*
To contact you in connection with your order(-s) or to respond to your queries

(*) You can unsubscribe at any time from our newsletter. You can click the unsubscribe link at the bottom of every marketing communication and proceed to the next page to confirm your opt out, or inform us at any time of your desire to unsubscribe via emailing [email protected]. We respect your choice to opt out and will action your request immediately.

Non Personal Data

We use non personal data gathered from visitors to SmoothBaths.com in an aggregate form and for statistical purposes to gain a better understanding of where our visitors come from, how they interact with our site, and to help us better design and organise our web site for ease of customer interaction.

SmoothBaths.com understands that you’re concerned about the security and privacy of your online transactions, and we take online security very seriously. Our site, SmoothBaths.com is fully compliant with the requirements set out in the Payment Card Industry Data Security Standards version 2.0 (PCI DSS 2.0). We do not hold sensitive payment data when users interact with our site.

Secure Sockets Layer, or “SSL”, is the security technology used by SmoothBaths.com for encrypting a link between a web server and a browser. All data passed between our web server and your browser remains completely private and secure. For example, using SSL, your computer and ours agree to transpose whatever we are sending into an unintelligible hash of characters.

Through using SSL, we can ensure that your valuable personal data is fully encrypted when you interact with our site. Without this information on your computer or ours, no one can understand our encrypted communication. For your online safety, please expect anyone who communicates confidential information with you on the Internet to use encryption, the way we
do. Whenever you communicate with us on secure sections of SmoothBaths.com you’ll notice that http:// is replaced by https:// , and look out for the padlock symbol.

To generate an encrypted SSL transmission, a web server requires an SSL Certificate. Checking a website’s certificate is good practice that helps you avoid spoof websites, sometimes called “phishing” sites. To check the certificate, click on the padlock. Your browser will show you the name of the owner of the certificate. This name should match the name of the website operator.

Our SSL certificates are issued by a leading certificate authorities, meaning that their business practices and processes have been rigorously audited according to AICPA (American Institute of Certified Public Accountants) guidelines by an independent approved auditor (Ernst & Young). Our SSL certificate enables a high level of encryption between you and us.

To receive a SSL Certificate we had to demonstrate our existing business, along with our control over the domain you are visiting. When you shop online, you deserve to know who you are interacting with.

Seeing our site with SSL Certificate, confirms two essential factors:

That you have a secure SSL (encrypted) link with our website
That our website represents a reputable organization

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